We Cover
Areas We Cover
Non Delivery of Goods or Refusal to Refund
What Can I Recover?
- Interest lost on the money outstanding
- Compensation on the time lost while waiting for delivery
- Compensation on the profit lost due to non-delivery of goods
- Payments made in advance
- The cost of telephone calls/postage etc. incurred during
- The recovery period
In general if you have made a payment to a company in lieu of goods or services and they have not delivered the same and you have tried to obtain either delivery or a refund then you have the rights to make a claim.
What you will need:
- Evidence of the debt (either written or via a witness)
- Please Contact us for more information if you are not certain
Bad Workmanship: Some reasons for filing a Claim
- Incomplete, faulty or sub-standard work
- Providing faulty goods (Statutory rights)
- Refusing to replace or repair goods that are under Guarantee
In this case you will need to provide original and factual data which proves beyond doubt that the services delivered were nowhere close to the services originally offered at the time of sale.
Debt Recovery: What we can do for you?
- Defaulting on unpaid bills both Commercial and Private Sales
- Defaulting on Rental Deposits for Private and Commercial Property
- Overpaid utility bills for goods or services
- Defaulting on Private and Commercial loans
- Defaulting on hire purchase or leasing charges
- Rental owed to you from the lease of property
If you are owed money by a person or property and they are withholding the same from you or refusing to make reasonable payments then you may have a legitimate claim.
What do you need?
- Original documents as evidence that the debt exists
- Either written or collaborated through reliable witnesses
Please email all copy's of relevant documents to us to process your claim.
Unpaid Wages: What are the misconceptions about Employers Liability?
With the rise of contract work disagreements have become common amongst employees, especially due to the inability if the employee to enforce his/her contractual rights. This is often due to the interaction of European legislation and bad advice from Union representatives, though both EU and UK law agree that a claimant will always have a legitimate claim in the case when an employer owes and employee money or property and is withholding the same
What type of problems does the law recognize?
A majority of employment problems are resolved by the employment tribunal system, though the small claims track often produces timely and effective recovery of wages and earnings.
Some problems faced by workers are:
- Employers withholding personal equipment
- Workers who have been employed but not paid their fees
- Self Employed workers who do received the fees as per their contract
- Injuries of a minor nature incurred at work
- Damage to personal property by the employer
Unpaid Invoices
You may be a small business owner, in which case cash flow is vital. A number of our clients are small businesses, who legitimately undertake work which can run in to thousands of pounds. Our firm can accept claims up to £15,000. Claims over this amount we may accept on after consulting with you on the details of your claim.
Areas We Do Not Cover
Some claims are exceedingly complex and required detailed legal work, which may require the services of a Solicitor who specializes in that area. In such cases we advise you to seek the services of a solicitor including in the following scenarios:
- Legal representation in an open court
- Legal advice on point of Law
- When your claim is defended and you require 'witness statements' which has to be supplied to the court.
Legal Advice
Charles and John Legal Services cannot supply specific legal advice. We are able to process claims under the general headings as shown on our home page, in addition to processing recovery of cash sums outstanding within those headings. Should you require a legal consultation we would recommend that you contact a solicitor in your area or ask us to recommend one for you.